Utilities consultants: helping to prevent project delays and save clients unwanted costs and disruption

08 Jan 2026

Utilities consultants: providing the vital support every construction project needs

By Gary Akers, Head of Utilities at Whitecode Consulting

The UK’s cost of living crisis is adding significant financial challenges for everyone across the built environment, not least property developers and builders. While utilities consultants can’t do anything about the rising material costs, they can offer surveys and assessments that prevent project delays and save clients unwanted costs and disruption.

In fact, the importance of utilities consultants cannot be understated. This was never more apparent than during a recent project for a client of ours. We were engaged by a private airfield in Lewes to assist with the provision of new services to the facility.

However, the local electricity network was already working above capacity and suffering from mini blackouts. In fact, it was passing three times as much electricity as it should. Proving the electricity supply in that area was inadequate – leading to UK Power Network acknowledging this and stating reinforcement and a new sub-station was required – Whitecode Consulting saved the client £1 million.

This level of due diligence is just one example of the significant benefits taking advantage of utilities consultants’ expertise and experience. Indeed, by undertaking extensive surveys of any and all existing pipes and cables, Whitecode Consulting has advised a number of clients to help them avoid unwanted and substantial costs.

Sometimes housebuilders may not check what is below ground before they start construction. However, this is a false economy. For example, a £10,000 survey for a £250 million project is not a huge outlay compared to what it would cost to move existing pipework and cables further into the project.

By spending money up front to have surveys and assessments carried out by utilities consultants, builders will have a much clearer idea of where everything is underground. Consequently, decision-making is easier and the initial construction work is more productive – ultimately reducing project delays.

For instance, during a major residential development project in London, an existing water main that had already been installed was hit. However, the new pipework hadn’t been recorded, so nobody knew it was there. This perfectly illustrates a significant problem that is occurring regularly in the built environment – people aren’t properly recording what is being fitted underground. Instead, there are often assumption that this knowledge is known and that is why mistakes happen.

In fact, the Utility Strike Avoidance Group’s (USAG) strike damages report in 2020 revealed the estimated cost of utility strikes in 2019 was £261 million. The compensation and associated costs not only create substantial financial challenges but also cause major project delays. As a result, this could see around 1,305 homes not being built per year.

Teams on a construction site can often work in silos and don’t tend to communicate with each other too frequently. Having a full overview of the entire project and able to plan ahead accordingly, utilities consultants bring construction teams together, ensuring a much more cohesive and collaborative approach. Consequently, projects are undertaken and completed safer, more efficiently and to the optimum standard.

Ultimately, utilities consultants offer an impartial and trusted support network for anyone working in the construction industry.

Working alongside a broad range of Independent Connection Providers (ICPs), Independent Distribution Network Operators (IDNOs), New Appointments and Variations (NAVs) and newcomers to the market, utilities consultants have a broad understanding of asset values and receive feedback from a wide range of clients. Boasting incredible knowledge and expertise, they are able to interrogate network design and secure best value for money for their clients.

At Whitecode Consulting, our talented and experienced utilities consultants have decades of industry experience and expertise between them, helping clients from across the UK save unnecessary expenditure, make much more informed decisions and ensure smoother and more productive projects and processes.